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At the time of the last census, 37% of New Zealand households had Internet
       access. Many more can access the Internet through work, school or public
       facility such as a library. Government agencies are working together to
       make the best of the opportunities the Internet offers. The aim is to
       give people improved access to government services, and enable transactions
      to take place at more convenient times and places.         The initial focus has been on developing ways to deliver government
           information online. The New Zealand Government Portal website (www.govt.nz)
           provides
         a 'where to go' facility. It helps people to find which government agency
        deals with the issue they are concerned with.          Individual department and agency web sites provide 'how to' explanations
         and increasing access to electronic templates – paperless forms
         people can use to register for services or grants or to meet compliance
        requirements.         The New Zealand vision for electronic government envisages reinventing
          government through the use of information technology.         In the past, government services have been delivered mainly through
           departmental or agency offices. But changes in population patterns
           and a focus on cost
           has led to the withdrawal of permanent departmental and agency representation
           from many cities and towns, particularly in provincial and rural areas.
           Electronic government provides an alternative way of dealing with
           government agencies, bringing a virtual government office to every
           wired household
          or community.         The electronic revolution in the delivery of government services is
           expected to lead not only to increased effectiveness, but also to
      improved efficiency.          Increasingly, people will begin to sift information for themselves and
           contact officials at a distance using a variety of channels. While
           these new channels improve governments’ ability to disburse information,
           they also allow rapid feedback so that policy designers can take account
           of what the public think.
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